COMPANY OVERVIEW
Tata Teleservices Limited (TTSL) prominent leader in the connectivity and communication solutions market, catering to enterprise customers. Offering a diverse portfolio that includes connectivity, collaboration, cloud, security, and marketing services, the company provides comprehensive ICT solutions to businesses across India under the brand name Tata Tele Business Services (TTBS).
TESTIMONIAL
“Installing the Selyek Padlocks at our site was a smooth process, with 8 units installed seamlessly. The support we received throughout was excellent, and the online support team and engineers demonstrated great professionalism. What stood out the most was how well the Sterna team understood our specific requirements, including the need for locking accessories. They delivered and installed everything within the agreed timelines, making the entire experience highly efficient and satisfactory.”
THE CHALLENGE
The data center team at TTSL serves as the backbone of their critical infrastructure, delivering integrated telecom solutions to enterprises. However, their reliance on mechanical keys for data center racks presented several challenges, including difficulties in key management, limited access control, heightened security risks, reduced operational efficiency, and the absence of real-time monitoring. When the Data Center Head took charge of leading operations, he quickly identified the need to transition to modern keyless solutions to enhance both security and operational efficiency.
THE SOLUTION
The client ultimately chose the SELYEK Intelligent BLE padlock for its intuitive interface, seamless user experience, robust integration capabilities, and wide array of advanced features. After selecting the product, the technicians faced the challenge of installation and retrofitting.
Sterna Design team conducted a thorough evaluation of the existing locking mechanism, followed by a detailed assessment. They prepared comprehensive drawings and engaged in discussions with the client to ensure the proposed solution met their needs. Once the client approved, the Sterna Product Support team took charge of planning and coordinating the installation across various data center locations throughout India. The integration of the locks was successfully completed, automating the lock-in and lock-out processes while enabling real-time monitoring.
BENEFITS AND ROI
Access events per month
200 operations / month
Enhanced Security
100% Authorized access with audit reporting
Time saved annually
5,000 minutes annually
Adoption & User Satisfaction Rate
100% adoption with 95% satisfied users
The client experienced a notable enhancement in operational efficiency. The integrated platform offered a comprehensive view of lock events, enabling precise control over access to their critical infrastructure. The administration portal is meticulously designed to ensure the client has constant access to accurate, relevant data, empowering them to make well-informed decisions at all times.